Effective Communication: Guidebook for Patients

Healthcare is the general responsibility of all stakeholders who are players in the health sector. This includes both the clinician and the patient.

The old way of thinking assumed all the responsibilities rested on the shoulder of the clinician but today we understand that if the patient doesn’t play his role in ensuring smooth delivery of medical services then his health is in jeopardy – to his own detriment and that of his family.

Therefore, there is a need to sensitize and educate the patients on the dos and don’ts that will aid them to communicate effectively with their healthcare providers.

At the heart of healthcare delivery is communication. I have dedicated 30 years of my life to deciphering the best communication skills that ensure a better healthcare environment.

This guidebook highlights in simple language and basic points the tips for effective communication that will help the patient develop a healthy relationship with their clinician.